Frequently Questions

Below are frequently asked questions, you may find the answer for yourself

This section of our website is dedicated to answering any and all of the questions you might have before placing an order with us. Take some time to look over the pages here as they will save you loads of time, money and hassle! You can always contact us if you need further help.

How do I order my Novelty ID card?

It’s easy you just fill in the online form by following our easy step by step instructions, your details are saved to our database.

What photo shall I send?

You can send us any photo you like but for the best results please send us a passport photo.

How long will it take to receive my Novelty ID card?

Please give us 2-5 days from the day you post your item for delivery. As soon as we receive your order one of our highly trained staff at Legal Docs Hub will immediately start processing your order using our state of the art machinery.

What happens to my Personal Information?

We store your details on our server for 1 months at which point we securely dispose of them, we will not release or sell your details to any third party. We have to abide by the law and will cooperate with a police investigation if requested to do so.

Can I order more than one card at a time?

Yes you can put more than one order form in the envelope, please make sure you put the correct amount of money in for the amount of cards you are purchasing.

There is an Error on my Card?

The cards are printed using details supplied by you to our database, this will also include any errors you have made, PLEASE ENSURE ALL DETAILS ARE CORRECT WHEN ORDERING.

We will not be held responsible for spelling mistakes, and will not amend spelling details on behalf of a customer. If you notice a mistake after sending your order, please contact us by email as soon as possible with the correct details to amend.

Do your Novelty ID cards have holograms?

Yes you can order your Novelty ID card with a hologram, please go to the homepage to have a look at all of our Novelty ID cards.

How do I send my photo and signature to you?

You upload your photo from your camera or smartphone via the order form. You cannot post in your photo to us. You can choose from an auto generated signature

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